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What if I forget my user-id and/or Password?Access the login page for CFX at https://www.casefilexpress.com/cfxSystem/login.aspx
Click "Forgot your user-id" or "Forgot your Password." We will send your user-id and/or a temporary Password via e-mail.
Not receiving case filings via e-mail?
When you or your delegate submits an eFiling, you will receive an email from eFiling@texasonline.state.tx.us. This is known as the "Acknowledgement" email and serves as a receipt that your filing was submitted to the clerk. Once the clerk accepts or alerts your filing, you will receive a second email. This is known as the "Confirmation" or "Alert" email. Confirmation, Alert and eService email are sent from notifications@cfxpress.com. Your email server may be blocking these emails. Please check with your Information Technology Department to add notifications@cfxpress.com to your acceptable email list.
Can I correct an eFiling submitted with the wrong document type?
If your profile (user-id) allows the clerk to modify your document type, the court clerk's office can/will correct the document type for you.
To ensure that you are set up to allow the clerk to modify your document type, edit your CFX profile as follows: Access your account at https://www.casefilexpress.com/cfxSystem/login.aspx, enter your CFX user-id and password, click on "Change Profile" and check the box that says, "Allow the Clerk to Modify."
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