• How do I get started?
  Access the CaseFileXpress, L.P. (CFX) website at www.casefilexpress.com. Click on "Register Now" and complete the online registration form for a single user. Also, you will need your email address and, if you are an attorney, you will need your bar number to complete the registration process. If your firm is registered with CFX, the firm has received a Firm Registration Code. Please contact your firm administrator or our customer support at info@cfxpress.com or 877-433-4533 to obtain your Firm Registration Code.
  
  If your firm is large with numerous filers to register, click on "Firm" to accept our terms and conditions for the firm, then go back to Register Now to register the filers in your firm. Select your location and "Batch Registration" from the drop down list and click continue. Click on "Registration Document" to download the registration spreadsheet. When you have completed the information, follow the same steps and upload your spreadsheet. All filers are registered and ready to eFile immediately.
  
  

• What if I don't know if my firm/organization is registered?
  If you are not sure if your firm is registered or do not know your firm's registration code, please call customer support at (877) 433-4533 or send us an email at info@cfxpress.com.

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eFiling Documents

• What is electronic filing?
  Electronic filing is the electronic transfer of legal documents to and from the court clerk. It permits attorneys in designated civil cases to file documents with the clerk and also to serve (eServe) them electronically on opposing parties directly from their computers through an approved Electronic Filing Service Provider (EFSP).
  
  Electronic filing improves accuracy, promotes uniformity, and provides significant cost savings to attorneys, their clients, and the courts.

• Am I required to add a judge to a case when filing in DC Superior Court?
  Yes, you must include the judge when eFiling to the DC Superior Court.

• What is the timeframe for Civil II? When will we be expected to start using the new system?
  Mandatory eFiling will begin on February 5, 2007, at 12:00.01 a.m., in Civil II for all parties represented by counsel in certain designated case types.
  
  From October 23, 2006, at 12:01:01 a.m., until February 4, 2007, at 11:59:00 p.m., represented parties may eFile voluntarily as set forth in the Administrative Order. This will provide a transition period to mandatory eFiling.
  
  At this time, case initiation is not available through eFiling. One must initiate a case in paper form as is currently done. Also, the original Affidavit of Service of Process must be filed in paper form.
  
  Please go to www.dccourts.gov/efiling for the governing Administrative Orders and to stay apprised of the latest developments.
  
  
• Are there requirements to eFile voluntarily during the transition period?
  Yes. Each party represented by counsel in a case must agree to eFiling. If they do, then after registering with www.casefilexpress.com, a "Consent Notice of eFiled Case" should be eFiled. The Notice should list the names of lead counsel for each party and whom they represent, counsel's address, telephone and Bar numbers, as well as, email address. The Notice should also include the names and email addresses of any other counsel who are to be eServed. The case judge must be eServed as well.
  
  The Consent Notice should also include in the Certificate of Service the names of persons to be served, how they are served and if they are pro se, the mailing address. A sample Notice is available on page 10 of the Administrative Order. Please go to www.dccourts.gov/efiling.
  
  
• How should the case number be formatted?
  The correct docket number format is crucial for successfully filing. The format is as follows: YEAR- SPACE- CA-SPACE-SIX DIGIT DOCKET NUMBER-SPACE- EXTENDER. Thus, the first case filed in 2005 in Civil II would read: 2005 CA 000001 B. For the 450th 2000 case that was filed in Civil II, the docket number would be 2000 CA 000450 B. If the case was a medical malpractice case and certified to Civil I from Civil II, it would read: 2005 CA 00001 M; if it was a real property case (formally "RP"), it would read: 2005 CA 00001 R(RP).
  
  Here is a list of the Civil Case Types that can be eFiled, as well as, the docket number format and extender:
  
  

  CASE TYPE CODE	CASE DESCRIPTION / ACTION CODES (types of cases within CaseType)	EXTENDER After Docket Number	How case numbers should look: Year CA docket Number Extender
  CAA	Civil I (A)	A	2006 CA 001234 A
  	Toxic Mass Torts
  	Asbestos
  	Tobacco
  CAB	Civil II  (B)	B	2006 CA 001234 B
  	Automobile
  	Property Damage
  	Shoplifting
  	Breach of Contract
  	Breach of Warranty
  	Negotiable Instrument
  	Personal Property
  	Specific Performance
  	Conversion
  	Destruction of Private Prop
  	Trespass
  	Abuse of Process
  	Alienation of Affection
  	Assault & Battery
  	Automobile
  	Deceit (Misrepresentation)
  	False Accusation
  	False Arrest
  	Fraud
  	Harassment
  	Invasion of Privacy
  	Libel and Slander
  	Malicious Interference
  	Malicious  Prosecution
  	Negligence
  	Personal Injury
  	Wrongful Death
  	Wrongful Eviction
  	Accounting
  	Ejectment
  	Enforce Mech. Lien
  	Product Liability
  	App. to Confirm Arb
  	Employment Discrimination (non-MPA)
  CAM	Malpractice  (M)	M	2006 CA 001234 M
  	Malpractice Legal
  	Malpractice Medical
  CAR	Real Property R(RP)	R(RP)	2006 CA 001234 R(RP)
  	Quiet Title
  	Real Property
  	Mortgage Foreclosure
  	Lis Pendens
  CAL	Title 47 L(RP)	L(RP)	2006 CA 001234 L(RP)
  	Tax lien Denied
  	Water lien Denied
  	Tax lien Consented
  	Water lien Consented
  CAE	Eminent Domain E(RP)	E(RP)	2006 CA 001234 E(RP)
  	Condemnation (Emin. Domain)
  CAC	Collection/Ins Granted (C)	C	2006 CA 001234 C
  	Collection Pltf. Consents < 25K
  	Ins/Subrogation Pltf Consents < 25K
  	Collection > 25K
  	Ins/Subrogation > 25K
  	Motion/App. to Confirm Arb. Awd - Coll
  	Motion/App. To Vacate/Modify Arb. Awd   -Coll
  CAD	Collection/Ins Denied (D)	D	2006 CA 001234 D
  	A16 - Collection Consent Den. < 25K
  	Collection Consent Denied > 25K
  	Ins/Subrogation > 25K Consent Denied
  	D26 - Ins/Subrogation < 25k Consent Denied
  CAP	Merit Personnel Act  P(MPA)	P(MPA)	2006 CA 001234 P(MPA)
  	Merit Personnel Act (OEA)
  	Merit Personnel Act (OHR)
  CAO	Other Administrative Reviews (O)	O	2006 CA 001234 O
  	Police Disability Review (OHS)
  	Dangerous Animal Control
  	Insanitary Condemnation Appeal
  CAV	Vehicular (V)	V	2006 CA 001234 V
  	Personal Tort (Vehicle)
  	Property Tort (Vehicle)

  
  
  • Case number formatting for each case type will display only the first two letters of the case code between the year and the 6 digit docket number;
    
  • The third letter will display as an extension i.e. Civil Action Branch cases (CAB) will display: 2005 CA 000123 B
    
  • If you do not see your case type, please call CaseFileXpress at 877-433-4533.
    
  • If your case is sealed in its entirety, please call CaseFileXpress at 877-433-4533.
    
    
  If a case originated as a Civil I case, (e.g. asbestos cases) use "A" after the docket number. If the case originated in Civil II and was later designated a Civil I case, use "B" after the docket number, unless the case is a malpractice case, in which event, use a letter "M" or a real property case, in which event, use an "R(RP)" after the docket number.
  
  
• Does CFX validate case numbers as they are entered by the filer?
  CFX only validates that the format of the case number is correct. The actual number is validated or rejected during its transmission to the clerk. The correct format for DC Superior Courts is as follows:
  
  2006 CA 123456 A (4-digit year, space, "CA" for civil action (must be capitalized), 6-digit case number, space, 1-digit case extender. (For additional information, see "What is the Case Number Format?")
  
  
• What is Case Title/Style?
  Case title is the title of the document. For example, the title for a divorce document might be: In the Matter of the Marriage of B. Jones and M. Jones.
  
  
• What is the Client Matter Number?
  Client matter number is a number used by firms and agencies to bill their clients and track their cases. You may use your own internal number. It will not impact your eFiling.
  
  
• How can I correct an eFiling submitted with the wrong document type?
  If your profile (user-id) allows the clerk to modify your document type, the court clerk's office can/will correct the document type for you.
  
  To make sure that you are set up to allow the clerk to modify your document type, access your account at
  https://www.casefilexpress.com/cfxSystem/login.aspx and enter your CFX user-id and password, click on "Change Profile" and check the box that says, "Allow the Clerk to Modify."
  
  
• Will I be able to eFile if I am a new member to the bar?
  The DC Superior Court updates their database monthly with new bar numbers. Please check with the court clerk to be sure your bar number is in the court's database before you eFile.
  
  
• How many digits is the bar number for DC?
  Your bar number for DC Superior Courts should be 6-digits. If you only have a 5-digit bar number, add a leading zero.
  
  
• How do I eFile if I am "Pro Hac Vice?
  "If you are eFiling Pro Hac Vice into a case, register with "999999" as your bar number.
  
  
• How do I retrieve a judge's order?
  Judge's orders are retrieved the same way as a document served electronically. (See "How do I retrieve a copy of electronic service documents?")
  
  
• Does CaseFileXpress provide online document access?
  Yes. You may access any document filed by you or your delegate.
  
  The document will remain in your CFX inbox for up to one year and you can access it as many times as you want at no additional cost. Your eService documents will be available on the CFX system, in your eService Inbox for one year from the time you receive service.
  
  
• Will I be able to access the court's docket?
  The Joint Committee on Judicial Administration is in the process of developing a policy on remote public access to the Superior Court's docket and documents. The Superior Court adopted a public access policy for Civil Division cases and a related rule regarding protection of private information. See Sup. Ct. Civ. R 5(f)(1). at www.dccourts.gov/dccourts/docs/Order_2006-06-13.pdf. In the meantime, the Court is testing a web-based public access program. The Court anticipates making civil dockets available over the web in early 2007. Until then, dockets and documents of public cases can be viewed at the Superior Court Civil Clerk's office through public access terminals or you may download them to your case management system from CFX.
  
  
• Do I need to scan/convert documents prior to eFiling?
  The rules require that eFiled documents be sent to the clerk in .pdf (Adobe Acrobat Reader) format. Documents, attachments, and exhibits that are uploaded through CaseFileXpress are automatically converted to .pdf files before being sent to the clerk. We can convert most commonly used document formats, such as Microsoft Word, Word Perfect, JPEG, TIF, RTF, TXT, and HTML to .pdf.
  
  However, if your document is only available in a hard copy format, you will need to scan and/or convert it to .pdf prior to filing. The minimum resolution for scanned documents is 200 DPI (dots per inch).
  
  The Adobe Reader Software is available for download free of charge at www.adobe.com/products/acrobat/readstep2.html.
  
  
• Is it necessary to combine my lead document with my supporting documents?
  There are two fields in which to upload documents on Step 6 of the "Submit a Filing" process: the 'Lead Document' field and the 'Attachment' field. If your eFiling is less than 20 pages, then prior to uploading, you may combine your lead document with your attachments and submit your filing as one document. If your filing exceeds 20 pages, then proceed with the following steps:
  
  

  1.	Upload your lead document - such as your Motion or Opposition to Motion.
  2.	Upload your supporting documents - such as your Points and Authorities, Proposed Order, and Exhibits.
  3.	Merge only your supporting documents using the CaseFileXpress merge feature. Check the box to the left of each supporting document and click the "Merge selected Documents" button. Documents will be merged in the order in which they have been uploaded with a page break separating each document.
  4.	Review the merged document - by clicking on the new merged document. Acrobat reader will open your document for review. Once you have reviewed the document you may close the Acrobat reader and continue with your filing. If you are not satisfied with your merged document, you may delete it by clicking on the red x to the left of the document and start again.

  
  
• Can I use CFX to file into the Federal Court System?
  No, CFX provides electronic filing services for state courts, not federal courts. Federal courts typically utilize the PACER system for electronic filing.
  
  
• Can I eFile in criminal cases?
  No, currently you may only submit subsequent filings in Civil I and certain Civil II cases electronically.
  
  
• What is the maximum file size for eFiling documents?
  The maximum filing size is 30 megabytes (MB). If your filing (total size of all documents combined) is larger than 30MB, you will need to separate your filing into 30MB or smaller segments and submit multiple filings.
  
  For instance, if you have a Motion for Summary Judgment with 20 attachments, the motion and five exhibits may equal 30MB and your remaining 15 exhibits may equal another 20MB. Submit the motion and 5 exhibits as a filing and submit a “Notice” or “Praecipe” and the remaining 15 exhibits in a second filing.
  
  Be sure to notify the clerk through the "Special Instructions" box on Step 2 of the CFX system that you are filing multiple times but they are to be considered one filing.  That way if different clerks process your filing they will know to docket them as one filing.  In addition, be sure to only upload the Motion with the first filing.  For all related subsequent filings, select a “Notice” or “Praecipe” as the document type (which has no court fee), then upload a “Notice” or “Praecipe” explaining that you are filing multiple times, but they should all be docketed as one filing.
  
  To help you determine the size of your filing, on Step 6 of the upload page, CFX provides a counter which calculates the file size for you as you upload your documents, exhibits and attachments.
  
  In addition, to determine the size of your document right click on your document, select properties, and the software will display its file size.
  
  
• How big is a megabyte?
  A megabyte is a unit of information or computer storage equal to approximately one million bytes
  
  For example 30 MB is about 5 reams of paper of text and a .pdf document of 120 pages is approximately 8 MB.  Scanning documents will make them larger since scanning makes a digital image of the paper.
  
  
• Who will receive eFiling notifications?
  The filing attorney and the delegate who files on his/her behalf will receive an Acknowledgement email when the document is received by the clerk, and either a Confirmation email when the document is accepted by the clerk or an Alert email when the filing is rejected by the clerk.

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eServing Documents

• What is eService?
  eService permits attorneys in designated civil cases to file documents with the court and also to serve them on opposing parties directly from their computers through approved Electronic Filing Service Providers (EFSPs).
  
  

• How do I add an attorney to a case for eService?
  To add an attorney to a case, execute the first five (5) steps of submitting an electronic filing. In step five (5) of seven (7), instead of continuing to the next step, click, "Save Filing Information" to save all attorney and party information that you entered.
  
  You may sign-off without submitting the filing. The attorney you added to the case will begin receiving all electronic service that is associated with the case.
  
  

• How do I retrieve a copy of electronic service documents?
  1. Click the link provided in your e-mail notification
  2. Access the system using your CaseFileXpress user-id and password
  3. Click "Review Filings / eService" from the main menu options
  4. Click the "eService Inbox" tab
  
  

• How will I receive eService notifications?
  If you are served electronically by opposing counsel or the judge sends an order electronically, you will receive notification of the eService via email. As an alternative method to see if you were eServed, you can log in to your CFX account click on "Review Filings / eService," and click on the "eService" tab to view all service sent by opposing counsel or the judge. In addition, delegates may check their eService Inbox to see if any of their attorneys have been eServed. 
  
  
• Who will receive eService notifications?
  The attorney on the case being eServed and anyone who is a delegate of the attorney will receive the eService notification via email and will have the eServed document(s) in their eService Inbox on the CFX website.

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Rules of Procedure

• Can I file an original complaint electronically?
  Not at this time. The original complaint must be filed at the courthouse. After a case number is assigned, all subsequent documents must be filed electronically.
  
  

• Does eFiling extend the filing deadline?
  With eFiling you can file 24x7and receive your time stamp immediately when you file your document. There is no longer a requirement to present your document to the clerk before the courthouse doors close. You can now file until 11:59 p.m. and meet your deadline for a filing due that day.
  
  

• What proof will I have that I eFiled my document?
  You will receive an instant receipt when you "Submit" your filing that will present your time stamp and information about your filing, such as attorney of record, jurisdiction, party names, fees paid, and client matter number. We recommend that you print this page for your files.
  
  After the clerk has confirmed your filing, you will also receive an electronic file stamped copy in .pdf format that you can retrieve as follows: Access CaseFileXpress with your user-id and password and click on "Review Status," select the trace number of the document, click on your file name and a .pdf document will open with your file stamp in the upper right hand corner.
  
  

• What proof do I receive for sending an eService?
  The filer and the attorney of record sending the service will receive an email with a .pdf document attached. The subject line of the email will state "Proof of Service for cause number…" There will be a .pdf document attached to the email that will provide "proof" of the service. Information contained in the document includes the jurisdiction, case number, trace number, court assignment, case style, date and time of service, serving party, name of documents filed and method of service for each attorney.
  
  

• Who will receive eFiling notifications?
  The filing attorney and the delegate who files on his/her behalf will receive an Acknowledgement email when the document is received by the clerk, a Confirmation email when the document is accepted by the clerk, and an Alert email when the filing is rejected by the clerk.
  
  

• Is it okay to eFile a document without a signature? / How should I format my electronic signature?
  Yes you may use the “/s/” method to sign pleading. You may also use an electronic image of your signature or a scanned signature. All are acceptable methods to sign pleadings in DC Superior Court.
  
  The "/s/" may be typed on the signature line with the attorney's name, bar number, law firm information and email address below the line.
  
  Example:
  
  /s/                                           
  John Smith, DC BAR Number: 999999
  Smith & Jones, LLC
  1200 Pennsylvania Ave
  Washington, DC 20006
  (202) 879-0000
  john.smith@example.com





• Do Certificates Regarding Discovery have to include discovery completed by all parties or movant only?
  The filer must state all discovery taken in the certificate regarding discovery that is attached - whether it is theirs or not.
  
  

• Do Certificates Regarding Discovery have to include pre go-live discovery or all discovery to date? The amendment states all.
  Since we are in a transition period, the Certificate Regarding Discovery (CRD) attached to the filing may state 1) that all discovery has been confirmed in the CRDs previously filed in the record and are incorporated by reference; or 2) that all discovery has been confirmed in the CRDs previously filed in the record and are incorporated as follows

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Payment

• How much does it cost to eFile with CFX?
  It costs $4 per electronic filing.
  
  
• How much does it cost to send eService?
  Electronic service costs are $5.00. CFX charges $1.00 and eFilingforCourts charges $4.00. This is a flat rate. You can eServe one attorney or several for the same fee.
  
  
• How are eFiling fees calculated?
  The traditional court filing fee (if applicable) + eFilingforCourts fee ($6) + CFX fee ($4.00) + a credit card processing fee of 2.25% of the sum of all other fees.
  
  
• What payment options do you offer?
  CFX accepts American Express, Visa, and Mastercard. CFX also offers monthly billing for firms/agencies with the following credit approval.
  
  
• Does CFX charge for an electronic filing rejected by the court?
  Any electronic filing rejected by the court clerk is not assessed a CFX filing fee or court fee.

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General Information

• Can I print a list of Document Types?
  Yes. Log in to your CFX account and select the "jurisdictions" tab. Click on "jurisdictions" then click the jurisdictional list or court document that you would like to print.
  
  

• Can I change my User ID and password?
  You can change your password anytime; however, your user-id is permanent.
  
  

• What are the minimum system requirements for using CFX?
  - Windows 2000 operating system or later
  - Internet Explorer 6.0 (NOTE: Netscape web browsers are not supported)
  - 56 Kbps Internet connection (standard dialup)
  - 64 MB or memory (RAM)
  - 400 MHZ Processor
  - Adobe Acrobat Reader 5.0

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Training & Support

• Do you provide training?
  Yes, CFX routinely provides training to firms and agencies through various means, including live presentations, conference calls, web-based training, and one-on-one customer support.
  
  

• Does CFX provide filing assistance/customer support?
  Yes, CFX provides training to firms and agencies through various means, including live presentations, conference calls, web-based training, and one-on-one customer support. Additionally, our website offers an online tutorial and Tips & Guidelines on every page of the 7-step eFiling process.

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Troubleshooting

• What if I forget my User ID and/or Password?
  Access the login page for CFX at www.casefilexpress.com. Click "Forgot your User ID" or "Forgot your Password." We will send your user-id and/or a temporary password via email.
  
  

• Why am I not receiving case filings via e-mail?
  When you submit an eFiling or an eFiling is submitted by your delegate, you will receive an email from eFiling@efilingforcourts.com. This is known as the "Acknowledgement" email and serves as a receipt that your filing w