When choosing an eFiling system, it's easy to focus only on internal document management needs and judicial processes, but taking steps to support the filer is equally critical and often a costly oversight in the implementation process of a successful eFiling system. If user-friendly design and top-notch customer support aren't at the top of your criteria, you may find a rough road ahead, consisting of frustrated filers and a much slower adoption process -- as well as more paper handling, money processing and support issues than you bargained for.

But you can avoid the bumpy ride, and save valuable time and resources, simply by evaluating the eFiling solution from the filer's point of view. To help keep you (and your filers) on the road to smooth eFiling, we've compiled a checklist of essential elements to take into consideration when selecting and implementing an eFiling system.

Download Impelemnting a Successful eFiling System - 5 Road Rules